Welcome to Wolfpack Wholesale!
Before using Wolfpack Wholesale, please take some time to carefully read our Terms of Service below (“Terms,” Terms of Service,” or “Agreement”). This Agreement constitutes a binding contract between you and Wolfpack Wholesale.
You agree to use the Services only for lawful purposes, and that you are responsible for your use of the Services and communications with us, all of which must comply with these Terms. You agree not to use the Services in any manner that interferes with its normal operation or with any other user’s use and enjoyment of the Services.
You represent and warrant to Wolfpack Wholesale that:
This Agreement is void where prohibited by law, and the right to access the Services is revoked in such jurisdictions.
We may, at our sole discretion, change these Terms from time to time. If changes to the Terms occur, we will notify you by posting the updated terms on the site or via email. Changes to the Terms will never apply retroactively and the updated Terms will provide the effective date. Your continued use of the Services following the posting of any changes to the Terms verifies your acceptance of those new terms. As an added precaution, you should review these Terms prior to each use. In addition, some features offered through the Services may be subject to additional terms and conditions. Your use of those additional features means you agree to be subject to those additional terms and conditions, which are incorporated into these Terms of Service by this reference.
Wolfpack Wholesale is a platform focused on allowing you to seamlessly purchase electronic cigarette related products. Through Wolfpack Wholesale, you can:
Creating Your Wolfpack Wholesale account
You may view certain Content (as further defined below) on Wolfpack Wholesale without registering for an account, but as a condition of using certain aspects of the Services, including purchasing gifts, receiving gift analytics and suggestions, or other subscription based services, you are required to create an account using an email address (“User ID”), password, and billing information.
You are solely responsible for activity that occurs on your account and shall be responsible for maintaining the confidentiality of your password. You shall never use another User account without the other User’s express permission. If you discover any unauthorized use of your account, or other known account-related security breach, you must report it to firstname.lastname@example.org immediately. You agree that you are responsible for anything that happens through your account until you close your account or prove that your account security was compromised due to no fault of your own.
Wolfpack Wholesale shall not be held liable for any loss or damage arising from your failure to comply with this section. Regardless of whether you create an account, you are still subject to the terms and conditions set forth in these Terms covering the delivery of the Services.
Age & Use Restrictions
The Wolfpack Wholesale Services are not meant for anyone under the legal age for smoking in the state or country in which they reside. If you are not old enough to smoke within the state or country in which you live, then you are not authorized to use the Services. Wolfpack Wholesale does not sell Electronic Cigarettes and/or Electronic Cigarette related products to persons under the legal smoking age for the state or country in which you reside. By using this Site, you represent to Wolfpack Wholesale that you are of the legal smoking age for the state in which you reside and that the person receiving the shipment of Electronic Cigarette and/or Electronic Cigarette related products is over the legal smoking age for the state in which you reside.
You also agree that any Electronic Cigarette and/or Electronic Cigarette related products purchased from Wolfpack Wholesale are intended for personal use only and not for resale. If you do not agree with these terms and conditions, please do not use this site or accept these conditions.
Age Verification Policy & Procedure
Wolfpack Wholesale is committed to preventing sales of any Electronic Cigarette and/or Electronic Cigarette related products to anyone under the legal purchasing age within the state or country which they reside. In order to comply with age restriction laws, when you place an order, your name, address, and credit card are used to confirm your identity and age. In some cases, we might be unable to verify your age from just your name and address during check-out. In those situations, we will need you to provide alternate information to complete your order, including the Last Four Digits of SSN and Date of Birth, as well as an uploaded copy of your state or federally issued identification.
To perform our age verification process, Wolfpack Wholesale deploys IDology’s services. IDology, an industry leader in age verification, uses billions of records from multiple trusted and secure data sources to verify the information that you provide to ensure that you qualify to access and purchase products from the Site. This process has been developed with privacy in mind and all age verifications are secure. Your detailed information is not shared or accessed by third parties during the age verification process. Refusal to allow Wolfpack Wholesale to use IDology’s services will result in cancellation of your order.
Disclaimer: We reserve the right to use third party age verification systems, in accordance with federal law. In instances in which credit card verification is not enough, we may require that you allow us to review your state or federally issued identification. You will be asked to fax or email a legible copy of your state or federally issued identification clearly showing your age and shipping address to where you want the products sent. We will require a signed authorization note along with a legible copy of your identification card. We will cancel the order if proper identification cannot be given in an appropriate amount of time. All fraudulent orders may be reported to the local authorities within your vicinity. Wolfpack Wholesale reserves the right to refuse service to anyone and to determine at its sole discretion whether the identification, or information you provide is sufficient to determine if you are of a valid age to purchase our products.
Falsifying your age for the purpose of purchasing products from this web site is strictly illegal and is punishable by law. Purchasing items on behalf of a minor is prohibited and punishable by law. By shopping our store, you are confirming you are of legal age to purchase these products. We reserve the right to deny any order if we believe that it has been placed by a minor. Providing a false declaration under penalties of perjury is a criminal offense.
Modifications to Service
Wolfpack Wholesale reserves the right to modify, suspend, or discontinue the Services (including, but not limited to, the availability of any feature, database, or Content), whether temporarily or permanently at any time for any reason. You agree that Wolfpack Wholesale shall not be liable to you or to any third party for any modification, suspension, or discontinuation of the Services. Wolfpack Wholesale may also impose limits on certain features and services or restrict your access to parts or all of the Services without notice or liability.
Availability of the Site
You acknowledge that there may be interruptions in service or events that are beyond our control. While we use reasonable efforts to keep the Services accessible, the Services may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of our control, Site access may be interrupted, suspended or terminated. You further understand that there may be interruptions in service or events on third-party sites, including our business partners’ sites, that will affect your use of the Service and that are beyond our control to prevent or correct. Interruptions in the Service that are beyond our control shall not serve as a basis to demand a full or partial refund of an order.
Promotional Discounts and Incentives
From time to time, Wolfpack Wholesale may provide you with promotional discounts – for example, as an incentive to use Wolfpack Wholesale’s Services, to establish a Wolfpack Wholesale account or to refer others to sign up with Wolfpack Wholesale. Such promotional programs will be governed by their own terms and conditions which will be presented at the time of such promotions. Unless otherwise provided in the promotional terms, promotional discounts are non-transferrable, cannot be redeemed for cash, and have an expiration date of one (1) year from the date of issue.
Pricing and Product Descriptions.
Wolfpack Wholesale provides its own e-liquid products, as well as partners with various vendors to connect you to a wide variety of e-liquid, electronic cigarettes, and related products. All order processing and fulfillment on the Wolfpack Wholesale Services is provided through Wolfpack Wholesale or one of our vendor partners.
While Wolfpack Wholesale attempts to provide accurate descriptions of products on the Services, we do not warrant, however, that the descriptions are accurate, complete, reliable, current or error-free. If a product is not as described, your sole remedy is to return the item, as specified in the return terms.
Additionally, Wolfpack Wholesale strives to provide accurate pricing and inventory information regarding the products available on the Services. We cannot, however, insure against pricing and inventory errors. The receipt of an order number or an email order confirmation does not constitute the acceptance of an order or a confirmation of an offer to sell. We generally do not charge your credit card until after your order has entered the shipping process. Wolfpack Wholesale reserves the right, at its sole discretion, to not process or to cancel any orders for any reason, including orders placed for a products or services that are out of stock or whose price was incorrectly posted on the Services as a result of an error. In addition, we reserve the right to correct any error, inaccuracy, or omission (including after an order has been submitted). If an error occurs or we need to correct an order, we will notify you by email.
Product Image Disclaimer
Product images are for illustration purposes only. Actual product colors, look, and feel may vary depending on screen resolution and lighting.
Notice to California Residents
California Proposition 65 requires that special warnings be provided when products contain chemicals known by the State of California to cause cancer, birth defects, or other reproductive harm if the use of those products may cause exposure to those chemicals above specific limits. Products sold on this Site may contain nicotine which is a highly addictive substance.
Warning: Products on this Site contain nicotine, a chemical known to the state of California to cause birth defects or other reproductive harm. Products sold on this site are intended for adult smokers only. You must be of legal smoking age in your territory to purchase products. Please consult your physician before use. E-liquids (also referred to as E-Juice) on our site may contain Propylene Glycol and/or Vegetable Glycerin, Nicotine and Flavorings. Our products may be poisonous if orally ingested. Products sold by Wolfpack Wholesale are not smoking cessation products and have not been evaluated by the Food and Drug Administration, nor are they intended to treat, prevent or cure any disease or condition. For their protection, please keep out of reach of children and pets. USE ALL PRODUCTS ON THIS SITE AT YOUR OWN RISK! IF YOU INGEST ANY PRODUCTS BOUGHT ON THIS SITE FOR ANY REASON, THIS IS A MEDICAL EMERGENCY, CONTACT POISON CONTROL AND SEEK MEDICAL ATTENTION IMMEDIATELY.
Pursuant to California Civil Code Section 1789.3, Wolfpack Wholesale provides users of the Services with the following notice: You may report complaints to the Consumer Information Division of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at 800-952-5210.
No e-liquid, e-cigarette, or related products are intended to diagnose, treat, cure, or prevent any disease. Information and statements made are for educational purposes only and are not intended to replace the advice of your health care professional. By purchasing these products, you agree to use products at your own risk. Under no circumstances will Wolfpack Wholesale be held responsible or liable, directly or indirectly, for any loss or damage that is caused or alleged to have been caused in connection with use of, or reliance on any product on this site. Our products are intended for ADULTS only. Our products are not to be used by anyone under the legal smoking age of the state they reside in. Groups that should consult a physician before use include (but are not limited to): Those who suffer from heart disease or high blood pressure, pregnant, nursing, or those thinking of becoming pregnant, and those allergic to nicotine or other PG based products.
Electronic cigarettes often use rechargeable batteries. Many of the products you purchase on this Site may be used with a device that has a rechargeable battery.
CAUTION: There is an inherent risk with the use of any and all rechargeable batteries in any circumstance. Use special caution when working with Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable cells, as they are very sensitive to charging characteristics and may explode or burn if mishandled. Make sure the user has enough knowledge of Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable cells in charging, discharging, assembly and storage before use. Always charge in/on a fire-proof surface. Never leave charging batteries unattended. Do not use any rechargeable battery as well as any battery charger if any visible damage is present, as well as if the cell or charger has been stressed through mishandling, accidental or otherwise, even if damage may not be visible. Always store and transport rechargeable cells in a safe, non-conductive container in a controlled environment. Dispose of all battery cells and chargers in accordance to local laws and mandates. Do not use chargers purchased outside of Wolfpack Wholesale.com. Doing so may cause damage to the battery and malfunctions which can cause serious injuries. We are not responsible for damage of any modification to the batteries in form or shape. We are not responsible for any damage caused by misuse or mishandling of Li-ion (Lithium-ion), LiPo (Lithium-ion Polymer) and any rechargeable cells. Learn more about proper storage and care for rechargeable batteries here: http://batteryuniversity.com/
IMPORTANT BATTERY SAFETY NOTICE
WARNING: Lithium Polymer batteries (LiPo or Li-Po) and Lithium Ion batteries (Li-Ion) have a very high energy density (A-Hrs. to weight ratio) compared to NiMH, NiCd’s, or other batteries. That high energy density means that there’s is also an increased risk when using them. Because of this, we at Wolfpack Wholesale and any and all of Wolfpack Wholesale’s parent and subsidiary companies recommend extreme caution in their use, and are informing you of the risks that come with using these types of batteries.
The main risk is FIRE or EXPLOSION which can result from improper charging, physical damage, or short circuiting the LiPo, Li-Ion and all rechargeable batteries. We must stress that all lithium and all rechargeable batteries be used with extreme caution and attention in order to prevent any dangerous situations. Houses, garages, and shops have also burned as the result of a lithium battery fire! Due to the close proximity of rechargeable batteries to the user as per the nature of usage, these risks are increased and may result in great physical harm!
For devices that require the use of two or more batteries to operate, batteries must be matched in brand, model and battery state at all times. Discharge and recharge batteries within the same grouping. Failure to do so may result in malfunction, battery failure, and injury.
Hybrid and mechanical devices are inherently dangerous and pose danger during use, storage, and assembly. Improperly storing, assembling, and using hybrid and/or mechanical devices may result in catastrophic battery failure, injury, and/or death. Exercise extreme caution in the use and handling of these devices at all times.
This product and any product sold under or in conjunction with www.wolfpackwholesale.com is not a toy. NEVER leave any product unattended, as the risk of potential harm is much greater.
THE FOLLOWING METHODS ARE RECOMMENDED WHEN CHARGING AND USING LITHIUM BATTERIES:
ALWAYS store and charge lithium batteries in a fireproof or “LiPo safe” container. You should never store, if possible, your rechargeable batteries inside the device if not intended.
ALWAYS charge in a protected area that is away from any flammable (combustible) materials. Always monitor the charging process; NEVER leave the charging process unattended at any time.
ALWAYS use chargers SPECIFICALLY DESIGNED to charge lithium batteries, at settings that match your battery. Many documented lithium fires have occurred due to improperly set chargers that feature user-selectable/adjustable settings. Never attempt to charge lithium cells with a charger which is not specifically designed for charging lithium cells.
ALWAYS use a charging system that monitors and controls the charge state of each individual cell (a.k.a. balanced charging). Charging with a balancer is a safer method, because unbalanced cells can lead to disaster if a single cell is overcharged. If any battery show any sign of swelling during the charging process, discontinue the charging IMMEDIATELY and move the battery to a safe place outside as they could erupt into flames.
NEVER PLUG IN A LITHIUM BATTERY AND LEAVE IT TO CHARGE UNATTENDED! This is a highly dangerous situation, and many serious fires have resulted from this practice!
NEVER continue to use, reuse, or attempt to charge a physically-damaged lithium battery. If ever your lithium battery gets damaged while in use (ex: drops, dings, overheating etc.) you must carefully remove the battery and place it in a safe place for at least a half hour to observe. Physically damaged lithium battery cells could spontaneously erupt into a fire!
NEVER disassemble or attempt to make your own battery combinations from individual lithium cells. This includes specifically “stacking” batteries.
Lithium Battery Liability Disclaimer and Warranty
Wolfpack Wholesale assumes no liability for the use or misuse of this product or damages incurred to person or property by the use or misuse of chargers, batteries, atomizers, or other electronics that are used in conjunction with these products. Due to the nature of the use and misuse of these products, Wolfpack Wholesale only warranties that the products meet all factory specs at the time of purchase. No other warranty is implied.
Wolfpack Wholesale will assume no responsibility for any damages or injuries to property or person that may occur as a result of use of any batteries. By purchasing any of these items, the consumer/buyer/user assumes all liability and takes full responsibility for usage and the results of these items. Because we cannot control the way lithium batteries will be used, charged, discharged or stored after purchase, Wolfpack Wholesale offers no warranty on lithium batteries and any other rechargeable batteries, separate or contained within the device, other than the battery working correctly upon first charge. Lithium battery swelling, lithium batteries damaged through usage, and/or short-circuited batteries will not be covered under warranty. Use lithium and rechargeable batteries and devices containing lithium rechargeable devices at your own risk. These products contain a chemical known to the state of California to cause cancer and birth defects or other reproductive harm.
How to Return an Item
You may return a return eligible item for a refund of the merchandise total within 30 days of delivery; but the item must be clearly labeled as eligible for refund at the time or purchase. Make sure the merchandise is in its original packaging, and place it in a shipping box. Attach a label to the sealed box. Be sure to cover any old labels with the new one, or just peel them off. A black marker can also be used to cover any existing bar codes.
Return credits are issued within 72 hours once the item is received by us and inspected. If you return an item, the shipping costs will be deducted from your total return credit amount. At our discretion, a refund may be issued without requiring a return. Please note that depending on your credit card company, it may take an additional 2-10 business days after your credit is applied for it to post to your account.
Items must be in the state that you received them, and in the original packaging to qualify for a refund (please do not wear, assemble, or modify the product in any way). The few exceptions that cannot be returned include:
Risk of Loss
All items purchased from Wolfpack Wholesale are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
Creating an Wolfpack Wholesale account is free. However, we do charge fees for certain services. When you use a service that has a fee you will have an opportunity to review and accept the fees that you will be charged. If our fees ever change, the changes to fees are effective after we provide you with notice by posting the changes on the Site or by email.
By submitting your payment information to Wolfpack Wholesale, you authorize Wolfpack Wholesale to share this information with our payment processor and to charge the billing source you have provided for your account according to the Service you selected until your account is terminated. We do not store your payment information on our servers.
Unless otherwise stated, our charges do not include any taxes, levies, duties or similar governmental assessments, including value-added, sales, use or withholding taxes assessable by any local, state, provincial or foreign jurisdiction (collectively “Taxes”). You are responsible for paying Taxes except those assessable against Wolfpack Wholesale based on its income. We will invoice you for such Taxes if we believe we have a legal obligation to do so.
As a condition of use, you promise not to use the Services for any purpose that is prohibited by the Terms or law. You are responsible for all of your activity in connection with the Service.
You understand and agree that you will not use the Services to engage in the prohibited conduct below:
You may cancel your account at any time; however, unless Wolfpack Wholesale is in breach of this Agreement and does not cure said breach within thirty (30) days of receiving written notice from you of an actual breach, identifying specifically the nature of the breach, you are not entitled to any refunds.
We may suspend or cancel your account without notice or refund to you if you are found to be in violation this Agreement. If your account is cancelled, we will keep your current account settings on file for 90 days. After that time, Wolfpack Wholesale reserves the right to remove such settings from our servers with NO liability or notice to you. Once your account information and account settings are removed, you will not be able to recover this data and you will lose access to all of your content (except that content stored/published to third-party websites, that data will remain on said third-party websites pursuant to those website’s terms and conditions). If you cancel the Services before the end of your current paid-up subscription period, your cancellation will take effect immediately and you will not be charged again.
The inclusion or integration of third-party services or links does not imply control of, endorsement by, or affiliation with Wolfpack Wholesale. Your dealings with third parties are solely between you and such third parties. You agree that Wolfpack Wholesale will not be responsible or liable for any content, goods or services provided on or through these outside websites or for your use or inability to use such websites. Wolfpack Wholesale expressly disclaims any responsibility for the content, legality, decency or accuracy of any information, and for any products and services, that appear on any third-party website or application.
The Services may also permit you to link to other websites or resources on the internet. Links on the Services to third party websites, if any, are provided only as a convenience to you. The Linked Sites are not under the control of Wolfpack Wholesale and Wolfpack Wholesale is not responsible for the contents of any Linked Site. If you use these links, you will leave the Services.
Without limiting the foregoing, your correspondence or business dealings with, participation in promotions of or purchases from, third parties found on or through the use of the Services, including payment for and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. You agree that Wolfpack Wholesale shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of such advertisers on the Services.
Wolfpack Wholesale grants you a nonexclusive, nontransferable, limited right and license to use the Services, subject to these Terms. Unless a particular right is expressly granted, it is excluded. The Services may be accessed only by the account holder. Unless otherwise expressly authorized, you agree not to display, distribute, license, perform, publish, reproduce, duplicate, copy, create derivative works from, modify, sell, resell, exploit, transfer or upload for any commercial purposes, any portion of the Service, use of the Service, or access to the Service.
The Services make accessible various content, including, but not limited to, videos, photographs, images, artwork, graphics, audio clips, comments, data, text, software, scripts, campaigns, other material and information, and associated trademarks and copyrightable works (collectively, “Content”). Users may have the ability to contribute, add, create, submit, distribute, facilitate the distribution of, collect, post, or otherwise make accessible (“Submit”) Content, like when users create an invite, name an invite, or respond with comments. “User Submissions” means any Content Submitted by Users.
Our Content is protected in many ways, including copyrights, trademarks, service marks, trade secrets, and other rights and laws. You agree to respect all legal notices, information, and restrictions contained in any Content accessed through the Services. You also agree not to change, translate, or otherwise create derivative works based off our Content.
You have a limited, revocable, non-exclusive, non-transferrable license to use the website and our Content solely for permitted activities related to our Services as outlined in these Terms.
We, including third party partners and our affiliates, may ask you for Feedback (as further defined below) on your experience with the Services. Wolfpack Wholesale shall become the owner of any reviews, comments, suggestions or other feedback regarding the Services posted to the Site or on Wolfpack Wholesale’s social media pages (collectively, “Feedback”) and it may share with any of its affiliates. Wolfpack Wholesale will not be required to treat any Feedback as confidential, and will not be liable for any Feedback posted on the Site or elsewhere. Without limitation, Wolfpack Wholesale will have exclusive ownership of all present and future existing rights to the Feedback of every kind and nature everywhere and will be entitled to use the Feedback for any commercial or other purpose whatsoever, without compensation to you or any other person sending the Feedback. You acknowledge that you are responsible for whatever material you submit, and you, not Wolfpack Wholesale, have full responsibility for the Feedback, including its legality, reliability, appropriateness, originality, and copyright. Additionally, you specifically waive any “moral rights” in and to the User Content.
To the extent that you decide to post any content (“User Content”), including Feedback, on the Services or on Wolfpack Wholesale’s social media pages, you agree not to, and shall not permit any third party using your account to, post or transmit any unlawful, infringing, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, indecent, harmful, offensive, hateful or racially, ethnically or otherwise unlawful or otherwise objectionable material of any kind, including any material that encourages criminal conduct or conduct that would give rise to civil liability, is tortious, violates any law or contract, infringes others’ intellectual property rights or otherwise violates any applicable local, state, national or international law. Specifically, you agree that your User Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material or you are otherwise legally entitled to post the material and to grant Wolfpack Wholesale all of the license rights granted herein. Wolfpack Wholesale may refuse to accept or transmit User Content. Additionally, Wolfpack Wholesale shall have the right to delete, edit, modify, reformat, excerpt, or translate any of your User Content.
Wolfpack Wholesale complies with the Digital Millennium Copyright Act (DMCA). Wolfpack Wholesale will remove infringing materials in accordance with the DMCA if properly notified that Content infringes copyright. If you believe that your work has been copied in a way that constitutes copyright infringement, please notify Wolfpack Wholesale’s Copyright Agent by email at email@example.com or by mail to Wolfpack Wholesale ATTN: Copyright, 1800 10th St., Suite 300, Plano Texas 75074. Please do not send notices or inquiries about anything other than alleged copyright infringement or other intellectual property claims to our Agent for Notice. Your email must contain the following information (please confirm these requirements with your legal counsel, or see the U.S. Copyright Act, 17 U.S.C. §512(c)(3), for more information):
If you fail to comply with these notice requirements, your notification may not be valid. Under the Copyright Act, any person who knowingly materially misrepresents that material is infringing or was removed or disabled by mistake or misidentification may be subject to liability.
In accordance with the Digital Millennium Copyright Act, Wolfpack Wholesale has adopted a policy of, in appropriate circumstances, terminating User accounts that are repeat infringers of the intellectual property rights of others. Wolfpack Wholesale also may terminate User accounts even based on a single infringement.
If you believe that your Content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the material in your Content, you may send a written counter-notice containing the following information to the Copyright Agent: (1) Your physical or electronic signature; (2) Identification of the Content that has been removed or to which access has been disabled and the location at which the Content appeared before it was removed or disabled; (3) A statement that you have a good faith belief that the Content was removed or disabled as a result of mistake or a misidentification of the Content; and (4) Your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in Dallas, Texas, and a statement that you will accept service of process from the person who provided notification of the alleged infringement. If a counter-notice is received by the Copyright Agent, the Company may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed Content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the Content provider, member or user, the removed Content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at the Company’s sole discretion.
YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. THE SERVICES AND THE MATERIALS CONTAINED HEREIN ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. EXCEPT AS OTHERWISE EXPRESSLY PROVIDED IN THESE TERMS, WOLFPACK WHOLESALE AND ITS AFFILIATED COMPANIES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND OTHER REPRESENTATIVES (COLLECTIVELY, “WOLFPACK WHOLESALE”) EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND PERTAINING TO THE SERVICES AND THE MATERIALS HEREIN, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SATISFACTORY QUALITY, SECURITY, ACCURACY, AVAILABLITY, USE REASONABLE CARE AND SKILL, AND NON-INFRINGEMENT, AS WELL AS WARRANTIES ARISING BY USAGE OF TRADE, COURSE OF DEALING, AND COURSE OF PERFORMANCE. WOLFPACK WHOLESALE MAKES NO WARRANTY THAT (I) THE SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR FREE OF VIRUSES OR BUGS, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE, AND (IV) ANY ERRORS IN OR ON THE SERVICES WILL BE CORRECTED. ANY MATERIAL, CONTENT, OR INFORMATION DOWNLOADED OR OTHERWISE OBTAINED AND/OR USED THROUGH THE SERVICES IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL, CONTENT OR INFORMATION. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM WOLFPACK WHOLESALE PARTIES ON OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS AND CONDITIONS.
Electronic Communications Privacy Act Notice (18 USC §2701-2711): WOLFPACK WHOLESALE MAKES NO GUARANTY OF CONFIDENTIALITY OR PRIVACY OF ANY COMMUNICATION OR INFORMATION TRANSMITTED ON THE SERVICES OR ANY WEBSITE LINKED TO THE SERVICES. Wolfpack Wholesale will not be liable for the privacy of email addresses, registration and identification information, disk space, communications, confidential or trade-secret information, or any other Content stored on the Wolfpack Wholesale’s equipment, transmitted over networks accessed by the Services, or otherwise connected with your use of the Services.
EXCEPT AS OTHERWISE SPECIFICALLY PROVIDED IN NO EVENT SHALL WOLFPACK WHOLESALE, NOR ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS, SUPPLIERS, OR CONTENT PROVIDERS, BE LIABLE UNDER CONTRACT, TORT, STRICT LIABILITY, NEGLIGENCE, OR ANY OTHER LEGAL OR EQUITABLE THEORY WITH RESPECT TO THE SERVICE (I) FOR ANY LOST PROFITS, DATA LOSS, COST OF PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, OR SPECIAL, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER, SUBSTITUTE GOODS OR SERVICES (HOWEVER ARISING), (II) FOR ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE (REGARDLESS OF THE SOURCE OF ORIGINATION), OR (III) FOR ANY DIRECT DAMAGES IN EXCESS OF (IN THE AGGREGATE) ONE HUNDRED U.S. DOLLARS ($100.00). SOME STATES OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND EXCLUSIONS MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS, WOLFPACK WHOLESALE’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
It is Wolfpack Wholesale’s goal that the Services meet your expectations and live up to our promises to you. However, there may be instances when you feel that Wolfpack Wholesale has not fulfilled its obligations or you may have a different type of problem or dispute that needs special attention. In those instances, Wolfpack Wholesale is committed to working with you to reach a reasonable resolution that satisfies you; however, we can only do this if we know about and understand your issue. Therefore, for any problem or dispute that you may have with Wolfpack Wholesale, you acknowledge and agree that you will first give Wolfpack Wholesale an opportunity to resolve your problem or dispute. In order to initiate this dispute resolution process, you must first send us a written description of your problem or dispute within thirty (30) days of the Services being performed by sending an email to: firstname.lastname@example.org or by mail to ATTN: Wolfpack Wholesale 1800 10th St., Suite 300, Plano, Texas 75074.
You then agree to negotiate with Wolfpack Wholesale in good faith about your problem or dispute. This should lead to resolution, but if for some reason your problem or dispute is not resolved satisfactorily within sixty (60) days after Wolfpack Wholesale’s receipt of your written description of it, you agree to the further dispute resolution provisions below.
Mutual Agreement to Arbitrate
YOU AND WOLFPACK WHOLESALE AGREE THAT WE WILL RESOLVE ANY CLAIM OR CONTROVERSY AT LAW OR EQUITY THAT ARISES OUT OF OR RELATES TO THESE TERMS OR THE SERVICES THROUGH BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEED IN COURT. You agree that, except as expressly set forth below, the sole and exclusive forum and remedy for any and all disputes and claims that cannot be resolved informally and that relate in any way to or arise out of your use of the Services and these Terms, shall be final and binding arbitration, except to the extent that either party has, in any manner infringed upon or violated or threatened to infringe upon or violate the rights of either party or any third party patent, copyright, trademark, trade secret, privacy or publicity rights, in which case both sides acknowledge that arbitration is not an adequate remedy at law and that injunctive or other appropriate relief may be sought by either party and/or the applicable third party(ies). You and we acknowledge that the Agreement affects interstate commerce and that the Federal Arbitration Act and federal arbitration law apply to arbitrations under the Agreement (despite any other choice of law provision).
Arbitration under these Terms of Service shall be conducted by the rules and procedures of the American Arbitration Association (the “AAA”). The AAA rules are available at www.adr.org or by calling 1-800-778-7879. The party requesting relief may choose to resolve the dispute through binding non-appearance based arbitration in which the arbitration will be conducted in one or more of the following manners at the option of the party initiating arbitration: telephone, online, or written submissions. The arbitration will not involve any personal appearances by the parties or witnesses unless otherwise agreed by the parties.
Regardless of the size of the claim, you and we agree to pay our own other fees, costs, and expenses, including those for any attorneys, experts, and witnesses. An arbitrator may award on an individual basis any relief that would be available in a court, including injunctive or declaratory relief and attorneys’ fees and expenses. As a limited exception to the mutual agreement to arbitrate, you and we agree that either party may take claims to small claims court, if the claims qualify for hearing by such court.
You agree that regardless of any statute or law to the contrary, any claim of cause of action arising from or relating to use of the Services or these Terms must be filed within one (1) year after such claim or cause of action arose, or will be forever barred.
WE BOTH AGREE AND WE BOTH UNDERSTAND THAT BY USING ARBITRATION TO RESOLVE DISPUTES WE ARE GIVING UP ANY RIGHT THAT WE MAY HAVE TO A JUDGE OR JURY TRIAL WITH REGARD TO ALL CLAIMS SUBJECT TO THIS AGREEMENT.
Arbitration Opt-Out Procedure
You can choose to reject this Arbitration Agreement by mailing us a written opt-out notice (“Opt-Out Notice”) in accordance with the terms of this Section. For new Wolfpack Wholesale Users, the Opt-Out Notice must be postmarked no later than 30 days after the date you accept these Terms for the first time. You must email the Opt-Out Notice to Wolfpack Wholesale with the title “Arbitration Opt-Out” to email@example.com. The Opt-Out Notice must state that you do not agree to the Arbitration Agreement and must include your name, address, phone number, and the email address(es) used to log in to your Wolfpack Wholesale account to which the opt-out applies. You must sign the Opt-Out Notice for it to be effective. This procedure is the only way you can opt out of the Arbitration Agreement. If you opt out of the Arbitration Agreement, all other terms of these Terms will continue to apply. Opting out of the Arbitration Agreement has no effect on any previous, other, or future arbitration agreements that you may have with us.
Changes to the Arbitration Agreement
Notwithstanding any provision in these Terms to the contrary, you and we agree that if we make any material changes to this Arbitration Agreement in the future, that change shall not apply to any claim that was filed in a legal proceeding against Wolfpack Wholesale prior to the effective date of the change. Moreover, if we seek to terminate this Arbitration Agreement from these Terms, such termination shall not be effective until 30 days after the version of these Terms not containing the Arbitration Agreement is posted to the Services, and shall not be effective as to any claim that was filed in a legal proceeding against Wolfpack Wholesale prior to the effective date of removal.
The Terms are personal to you, and are not assignable, transferable, or sublicensable by you except with Wolfpack Wholesale’s prior written consent. Any assignment in violation of this section shall be null and void. Wolfpack Wholesale may assign, transfer, or delegate any of its rights and obligations hereunder without consent.
All provisions of the Terms that by their nature should survive termination shall survive termination, including, without limitation, intellectual property ownership provisions, warranty disclaimers, indemnity, and limitations of liability. Following termination of your account, however, your license to use Wolfpack Wholesale’s Content automatically terminates, and Wolfpack Wholesale has no obligation to provide you with use of the Services.
Under these Terms you are contracting with Wolfpack Wholesale, Inc., a Incorporated company.
Notice should be addressed to Wolfpack Wholesale, Inc. 1800 10th St., Suite 300, Plano, Texas 75074.
For the avoidance of doubt, we are entering into this Agreement as principal and not as agent for any other Wolfpack Wholesale company. Subject to any permitted assignment, the obligations owed by us under this Agreement shall be owed to you solely by us and the obligations owed by you under this Agreement shall be owed solely to us.
We may give notice by means of a general notice on the Services or via electronic mail to your email address in your account, text message, or by written communication sent by first class mail or pre-paid post to your address in your account. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email or text). You may give notice to us, with such notice deemed given when received by us, at any time by first class mail or pre-paid post to the address set forth above or at such other address as we may advise from time to time, pursuant to this provision.
Wolfpack Wholesale make no representation that materials contained on the Services or products described or offered on or via the Site are appropriate or available for use in jurisdictions outside the United States, or that these Terms comply with the laws of any other country. Accessing the Service is prohibited from territories where the Content or Services are illegal. If you access the Service from other locations, you do so at your own initiative and are responsible for compliance with local laws. You agree that you will not access the Services from any territory where the contents are illegal, and that you, and not Wolfpack Wholesale, are responsible for compliance with applicable local laws.
Wolfpack Wholesale reserves the right, at any time in our sole discretion, to limit the availability and accessibility of the Services to any person, geographic area, or jurisdiction we so desire.
Except for the Arbitration Agreement set forth under Dispute Resolution and Arbitration, which is governed by the Federal Arbitration Act, these Terms of Service (and any further rules, policies, or guidelines incorporated by reference) shall be governed by and construed in accordance with the laws of the State of Texas and the United States, without giving effect to any principles of conflicts of law, and without application of the Uniform Computer Information Transaction Act or the United Nations Convention of Controls for International Sale of Goods.
You agree that Wolfpack Wholesale and its Services do not give rise to personal jurisdiction over Wolfpack Wholesale or its parents, subsidiaries, affiliates, successors, assigns, employees, agents, directors, officers or shareholders, either specific or general, in any jurisdiction other than the State of Texas. You agree that any action at law or in equity arising out of or relating to these Terms, or your use or non-use of the Services, shall be filed only in the state or federal courts located in Dallas County in the State of Texas and you hereby consent and submit to the personal jurisdiction of such courts for the purposes of litigating any such action. You irrevocably waive any right you may have to trial by jury in any dispute, action, or proceeding.
Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Wolfpack Wholesale with respect to the Services and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Wolfpack Wholesale with respect to the Services. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. If a court in any final, unappealable proceeding holds any provision of these Terms or its application to any person or circumstance invalid, illegal or unenforceable, the remainder of these Terms, shall not be affected, and shall be valid, legal and enforceable to the fullest extent permitted by law.
If you have any questions regarding these Terms, please contact us at firstname.lastname@example.org or by mail at the address below:
Attention: Wolfpack Wholesale Customer Service
1800 10th St., Suite 300
Plano, Texas 75074
August 3, 2017
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